Question $2(45$ marks$)$

You are the Quality Manager in your organisation. Demonstrate, to key stakeholders

attending a meeting on quality issues, the role of the following Deming$$s three types of

quality efforts in enhancing quality in your organisation.

i$.$ Quality of design $(15$ marks$)$

$$ Discussion of any $4$ points on quality of design $8$ marks

$$ Application $($how quality of design enhances quality in the organisation $-7$ marks

ii$.$ Quality of conformance $(15$ marks$)$

$$ Discussion of any $4$ points on quality of conformance $8$ marks

$$ Application $($how quality of conformance enhances quality in the organisation $-7$

marks

iii. Quality of performance $(15$ marks marks$)$

$$ Discussion of any $4$ points on quality of performance $8$ marks

Application $($how quality of performance enhances quality in the organisation $7$