Question $2(45$ marks$)$

You are the Quality Manager in your organisation. Demonstrate, to key stakeholders attending a meeting on quality issues, the role of the following Deming's three types of quality efforts in enhancing quality in your organisation.

i$.$ Quality of design $(15$ marks$)$

Discussion of any $4$ points on quality of design $-8$ marks

Application $($how quality of design enhances quality in the organisation $-7$ marks

ii$.$ Quality of conformance $(15$ marks$)$

Discussion of any $4$ points on quality of conformance $-8$ marks

Application $($how quality of conformance enhances quality in the organisation $-7$ marks

iii. Quality of performance $(15$ marks marks$)$

Discussion of any $4$ points on quality of performance $-8$ marks

Application $($how quality of performance enhances quality in the organisation $-7$ marks