Question: Question 2 5 The Balanced Scorecard is a structured performance management system technique that identifies financial and nonfinancial performance measures that include both goals and
Question
The Balanced Scorecard is a structured performance
management system technique that identifies financial and
nonfinancial performance measures that include both goals
and measures. Which of the following is not included as
one of the areas to be measured and goals set?
Public Relations
Internal Business Processes
Finance
Customer
Innovation and Learning
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