Question 2 (5pts): What is the "behavioral consistency" approach to training and experience evaluation? What does "behavioral consistency" mean in the context? Why is the method more valid for selection decision making than other methods that have been examined?

Question 3 (10pts Be thorough): Develop a systematic format for a letter of recommendation that could be sent to "reference-givers." This format should collect the same important job-relevant job information from all "reference-givers." Your format should attempt to overcome the problems identified with the use of a typical letter of recommendation in selection.

Qu