Question: Question 2 8 While conveying a message that is likely to make the recipient feel negative, the email structure should: 1 0 omit the rationale

Question 28
While conveying a message that is likely to make the recipient feel negative, the email structure should:
10
omit the rationale and focus on the impact.
present the bottom line at the very beginning.
present the rationale before the bottom line.
contain an apology at the beginning and at the end.
Question 28 While conveying a message that is likely to make

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