Question $2$

a$)$ Construct a Process Flow Diagram outlining the steps $/$ decisions $/$ inputs

$/$ outputs involved in $$A typical process for buying a consumer product

online $($e$.$g$.$ phone, tv$,$ etc.$),$ which must meet certain criteria $($e$.$g$.$ price,

colour, etc.$).$ Include at least one decision, one input and one output in

the process map. Ensure you use the correct symbols when drawing the

process flow diagram.

b$)$ Describe how the concept of SMED could be used to optimise a

changeover in a typical manufacturing environment. Your description

should include a before and after process flow and an explanation of the

methodology.