QUESTION $2$:

a$)$ What is efficiency? Give an example.

b$)$ Define Design and Effective capacity and give an example in each case.

c$)$ Explain why doubling the capacity of a bottleneck may not double the system capacity?

d$)$ Use a diagram to explain the concept of Throughput time and Bottleneck.

e$)$ What are the techniques available to operations managers to deal with a bottleneck operation?

QUESTION $3$: