QUESTION $2$

$($a$)$ You are designing the agent system software to be used by car rental

company agents at the car rental location.

When the customer arrives at the rental location, they deal with the car

rental agent who uses the agent system. The agent looks up the customer

using the system and prints out the contract details which the customer

must sign. The customer must also provide their driving licence. If the

customer provided information and documents are all OK$,$ the agent checks

the available cars which best match the reservation criteria using the

system. After selecting one $($in agreement with the customer$),$ the agent

marks the car rented out on the agent system and hands over the keys.

After the customer finishes with the car, they must return it and at this point

another rental agent checks over the car to make sure everything is OK and

then marks the car returned using the agent system.

$($i$)$ Write the actor$-$goal list for the agent system.

$($ii$)$ For the $$rent car$$ use case, write the detailed form of the main

scenario. In addition, write the brief form of three key

extension$/$alternate scenarios you can identify