Question: Question 2 ABC, L t d . , is identifying other organizations that are best at some facet of its operations, and then modeling its

Question

2

ABC,

L t d .,

is identifying other organizations that are best at some facet of its operations, and then modeling its operations after such organizations instead of just "reinventing the wheel." What ABC is doing is known as:

continuous improvement.

employee empowerment.

benchmarking.

copycatting

industrial espionage.

Question 2 ABC, Ltd., is identifying other organizations that are best

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