Question: Question 2 : Prepare current state process model UML activity diagrams for the two major business processes described in the case shown ( 1 )

Question 2: Prepare current state process model UML activity diagrams for the two major business processes described in the case shown (1) Parking for customers (2) Paying for a contract for long-term customers. You can sketch your answers on a sheet of paper, take a photo, and upload it to Canvas. You can also generate the images using appropriate software such as draw.io.Describe how you might improve the current state process models using information technology. A long-term parking facility close to a major international airport serves both one-time customers, who use the facility from a few hours to several weeks and pay for one use at a time, and long-term customers, who pay a monthly or yearly fee to be able to park at the facility at any time without any additional cost. The long-term customers are always guaranteed a parking spot available, regardless of their time of arrival. The fees charged for the parking service can change at any point in time, but paying a year in advance guarantees the price for that time period. Currently, one-time customers cannot reserve a spot in advance, but they are able to look up the number of available spots online (Parking System). At any point in time, the facility knows exactly which parking spots are in use because of a set of sensors that know when a particular spot is occupied; in addition, each spot has a camera, with which the facility can verify the license plate number of the vehicle parked in it. Long-term customers currently need to come to the facility to buy and pay for a contract for long-term use of the facility. At the time of payment, they will receive an RFID-equipped card that gives them 24/7 access to the facility. Renewal payments need to be made at the facility. If the contract is not renewed, the card will stop working. One-time customers get a ticket upon their arrival at the facility; if they are staying for more than a week, they will need to register at the facility service desk and give a key to their vehicle to the facility representative. At the time of vehicle pickup, the customers who stayed more than a week have to first check at the service desk the location of their vehicle and pay for the service before they are able to pick up their vehicle. Visitors with a short one-time visit are able to pay for their visit at the departure gate, based on their original ticket.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!