Question: Question 20 2 pts There is one industry recognized method of implementing the processes associated with a TQM system. O True O False Question 21

Question 20 2 pts There is one industry

Question 20 2 pts There is one industry recognized method of implementing the processes associated with a TQM system. O True O False Question 21 2 pts Which Quality Guru advanced the Single Minute Exchange of Dies concept? O Deming Shingo Taguchi O Ishikawa Question 22 2 pts It is important for upper management to lead by example throughout the process of implementing a TQM culture. True O False

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