QUESTION 21

1. Assurance on ____ can satisfy the security needs of an employee in the workplace.

   	a.	recognition
   	b.	comfortable work environment
   	c.	positive self-image
   	d.	adequate wages
   	e.	job continuity

QUESTION 22

1. An arrangement where an employee works a traditional schedule one week and a compressed schedule the next, getting every other Friday off is called as

   	a.	a traditional work schedule.
   	b.	flextime.
   	c.	a compressed work schedule.
   	d.	a nine-eighty schedule.
   	e.	job sharing.

QUESTION 23

1. _____ is an organization development (OD) technique that helps employees formulate their personal goals and evaluate strategies for integrating their goals with the goals of the organization.

   	a.	Team building
   	b.	Counseling
   	c.	Process consultation
   	d.	Life and career planning
   	e.	Third-party peacemaking

QUESTION 24

1. _____ is the relatively stable set of psychological and behavioral attributes that distinguish one person from another.

   	a.	Behavior
   	b.	Attribution
   	c.	Perception
   	d.	Motivation
   	e.	Personality

QUESTION 25

1. Which of the following reinforcement methods can be used to weaken behaviors?

   	a.	Recognition
   	b.	Avoidance
   	c.	Extinction
   	d.	Participation
   	e.	Pay raises

QUESTION 26

1. According to the expectancy theory, which of the following conditions must be met for motivated behavior to occur?

   	a.	Sum of the valences for an outcome must be less than zero.
   	b.	Effort-to-performance expectancy must be greater than zero.
   	c.	The individual must believe that effort and performance are unrelated.
   	d.	Performance-to-outcome expectancy must be less than zero.
   	e.	Every outcome must have a negative valence.

QUESTION 27

1. The Civil Rights Act of 1991

   	a.	makes it easier for employees to sue an organization for discrimination.
   	b.	sets standards for safe working conditions.
   	c.	requires employers to provide up to 12 weeks of paid leave for family and medical emergencies.
   	d.	increases punitive damages in lawsuits.
   	e.	limits union powers.

QUESTION 28

1. According to Weber, in a bureaucracy

   	a.	there should not be any arbitrary dismissals.
   	b.	there should be a chain of command.
   	c.	there should not be a social distance between supervisors and subordinates.
   	d.	there should be no rules and regulations.
   	e.	promotions should not be given based on technical expertise.

QUESTION 29

1. A tendency to be generally downbeat and pessimistic, and seeming to be in a bad mood is called

   	a.	introversion.
   	b.	cognitive dissonance.
   	c.	neuroticism.
   	d.	negative affectivity.
   	e.	self-efficacy.

QUESTION 30

1. A performance appraisal system in which managers are evaluated by everyone around themtheir boss, their peers, and their subordinates is known as

   	a.	employment at will.
   	b.	360-degree feedback.
   	c.	source monitoring.
   	d.	job evaluation.
   	e.	job specialization.

QUESTION 31

1. A cafeteria benefits plan

   	a.	allows employees to choose from a set of optional benefits.
   	b.	provides performance-linked incentives to employees.
   	c.	reimburses employees for their food and transportation expenses.
   	d.	pays extra wages to employees for work they do during their lunch hour.
   	e.	allows employees to take a certain number of unpaid leaves.