Question 22 The first 3 steps in a Project Change Management process should be to Identify the change, document it, obtain sign-off on the change from the sponsor Document the change, communicate the change, analyze the impact of the change Obtain sign-off on the change from the sponsor, update the project documents, communicate the change Identify the change, document the change, analyze the impacts Identify the change, document the change, update the project documents Question 23 A customer requires a minor scope change to the project you are managing and expects you to do this without delay or additional cost. You believe that you have adequate authorization to proceed. What should be your next steps? Ask permission from the project sponsor A change request is an opportunity to obtain more money. You should estimate time, costs, risks margin on top of the cost to calculate the new price