Question 23 (1 point) A customer gives Jan a request that she has never heard before in her 15 years of experience at the hardware store. Since the request involves the application of a new technology, Jan is not sure what to do. This is an example of a(n) problem. 8 nonprogrammed unstructured 21 structured programmed technical Michelle works well with others and is concerned about the achievements of her employees. She is open to suggestions and avoids conflicts if at all possible. Which of the following best describes her decision-making style? empirical analytical conceptual directive behavioural