QUESTION 24

1. Workers who work on multiple projects in a matrix structure often face a difficult issue that never arose in traditional organizational structures because they will have to report to:

   		informal group leaders.
   		formal group employees.
   		staff and employees.
   		at least two bosses.
   		management and labor officials.

1 points

QUESTION 25

1. The process that gives the supervisor the right to direct the work of his or her employees and make certain decisions without consulting others is:

   		staff authority.
   		functional authority.
   		chain of command.
   		work simplification.
   		line authority.

1 points

QUESTION 26

1. Responsibility without authority creates:

   		frustration and the feeling of powerlessness.
   		a feeling of control and exploitiveness.
   		excessive demands and coerciveness.
   		confidence and satisfaction.
   		dominance and decisiveness.

1 points

QUESTION 27

1. There are many reasons why work specialization can be counter productive EXCEPT FOR:

   		boredom.
   		fatigue.
   		stress.
   		high productivity.
   		increased absenteeism.

1 points

QUESTION 28

1. When an entire job is broken down into a number of steps, rather than being done by one individual, and each step is completed by a separate individual, it is called:

   		job rotation.
   		work specialization.
   		management by objectives.
   		contingency planning.
   		work coordination.

1 points

QUESTION 29

1. The following are all characteristics of an effective goal setting program EXCEPT FOR:

   		employees jointly determine specific performance objectives with their supervisors.
   		progress toward objectives is periodically reviewed.
   		rewards are allocated on the basis of their progress.
   		individuals have the responsibility to design the goal setting program.
   		works from the "bottom up" as well as the "top down."

1 points

QUESTION 30

1. Plans that can be used over and over again by managers faced with recurring activities are:

   		single-use.
   		standing.
   		procedural.
   		production bottlenecks.
   		self-directing and self-controlling applications.