Question 26 (3 points) Programmed decision making is a(n). process. novel routine intuitive unusual Question 27 (3 points) decisions are nonroutine decisions made in response to novel situations in business. Rule-based Automatic Guideline-based Nonprogrammed Question 28 (3 points) is present when managers know the possible outcomes of a particular course of action and can as probabilities to them. Question 29 (2 points) Which of the following is a reason for incomplete information? ambiguity complexity Ospecificity heuristic ability Question 30 (1 point) Most of the mistakes that occur in today's organizations is due to lack of effective communication True False Guideline-based Nonprogrammed Question 28 (3 points) is present when managers know the possible outcomes of a particular course of action and can assign probabilities to them. Uncertainty Incomplete information O Risk Ambiguity Question 29 (2 points)