Question: Question 26 When a staff member raises a problem with you, write 2 questions you could use to encourage them to help solve the problem.

Question 26 When a staff member raises a problem with you, write 2 questions you could use to encourage them to help solve the problem.

Question 27 How often should you review decisions you have made to see if they are still effective?

Question 28 Give an example of industrial awards or conditions in your industry, that may affect how you roster staff, etc.

Question 29 Name a website could you use as a reference to check the awards and conditions of your workplace.

Question 30

For your department and your industry, list 4 job positions, and briefly describe the tasks and requirements of each position. 2 of the positions must be management positions within your sector (the positions must differ from the examples provided below)

For example:

Position

Tasks and Requirements

F&B Manager

Restaurant Supervisor

Head Waiter

Oversees bookings, training, budget, orders beverages

Ensures correct restaurant setup, service standards

Looks after sections of the restaurant

MANAGEMENT POSITION 1: TASKS AND REQUIREMENTS:

MANAGEMENT POSITION 2: TASKS AND REQUIREMENTS:

POSITION 3: TASKS AND REQUIREMENTS:

POSITION 4: TASKS AND REQUIREMENTS:

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