Question 29 (3 points) McGregor formulated Theory X and Theory Y. All are characteristics of a Theory Y worker environment except: The expenditure of physical and mental effort in work is as natural as play and rest The average human being learns, under proper conditions, not only to accept but to seek responsibility O External control and the threat of punishment are not the only means of bringing about effort toward organizational objectives The average human being prefers to be directed, wishes to avoid responsibility and has little ambition Question 30 (3 points) According to the text, all were identified as characteristics of the manager's identity except: O Works in highly interdependent manner Generalist; coordinates diverse tasks A network builder An individual actor Gets things done through others Question 31 (3 points) Senior management is most likely to be responsible for tactical goals O operational plans mission plans strategic plans O tactical plans