Question 29 The last step in the control process is enforcing managerial control, regardless of the performance taking action, but only if performance falls short of the standard hs comparing performance against expectations setting the desired standards D Question 28 In the Big Five Model of personality, conscientiousness refers to the degree of influence the individual believes he or she has over certain factors the degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative) the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others the degree to which someone is reliable, responsible, dependable, persistent, and achievement oriented Question 27 According to the Ohio State studies, refers to the extent to which a leader is likely to define and shape his or her role and the roles of group members in the search for goal attainment. people orientation consideration production orientation Initiating structure