Question: Question 2a - CTQ Tree. Amazon decided to enter the flower delivery business, and you have just been hired as a process engineer to join

Question 2a - CTQ Tree. Amazon decided to enter the flower delivery business, and you have just been hired as a process engineer to join this newly formed team in Seattle. During your first day at work, your boss asks you to build a CTQ tree for the flower delivery operations. Construct a CTQ tree for Amazon's flower delivery business, making sure you clearly state KPOVs and KPIVs. Graded based on completion, must have at least 4 CTQ components, 8 KPOVs and 8 KPIVs (Hint: See example on Page 29 of the DMAIC - Define Part 2 notes.)

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