Question $3(10$ marks$)$

Kurt Lewin developed the change model as a way to illustrate how people react when facing changes in their lives. The three stages of this process include unfreezing $($the person has an existing state$),$ moving or changing towards new ways of being, and then refreezing into a new state altogether.

$3\mathrm{.}1$ What are typical symptoms of resistance to change from an employee$$s perspective? $(5$ marks$)$

$3\mathrm{.}2$ Explain how to overcome the resistance to change in an organization. $(5$ marks$)$