QUESTION $3[20]$

Khuzawayo Enterprises is a national retail chain operating over $100$ grocery stores across South Africa. The company has experienced growth in both physical store traffic and online sales. However, it faces challenges such as stockouts, delayed deliveries, poor inventory visibility, and lack of real$-$time communication with suppliers. The management has decided to upgrade its IT systems and introduce e$-$business into its supply chain operations to improve efficiency and customer satisfaction.

Question: As a supply chain consultant, advise Khuzawayo Entreprises on how it can introduce e$-$business into its supply chain. In your answer, discuss:

$3\mathrm{.}1$ At least four e$-$business technologies or systems that could be implemented. $(8)$

$3\mathrm{.}2$ The benefits these technologies would bring to the supply chain. $(7)$

$3\mathrm{.}3$ The possible challenges the company might face in adopting e$-$business solutions. $(5)$