Question $3(2$ points$)$

How does product quality differ from total quality?

Product quality refers to the product itself, but total quality refers to all of the

products sold by the manufacturer

Product quality refers to each particular instance of the product in an order,

which might have one or more defective instances within the order. Total quality

means that all the items in the order are free of defects.

Product quality refers to the product itself, but total quality includes all the

processes that went into producing the product.

Product quality refers to product at the time of purchase, but total quality would

also include the service that came with the product.