Question: Question 3 (20 marks) Quality management gurus have identified forces in the external environment which can help or hinder the organisation from organising and achieving

Question 3 (20 marks)

Quality management gurus have identified forces in the external environment which can help or hinder the organisation from organising and achieving its quality goals. As a Quality Manager in your organisation, choose FIVE of these external environmental forces and explain how they have affected quality of your products and service.

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