Question $3$

$(33$marks$)$

A balanced scorecard has been used as a form of performance metric that assists companies to improve their operations. Critically assess its financial $($specifically$,4$ selected items from the stock investment analysis$)$ and its Customer, Internal process as well as Learning and Growth perspectives for a period of one year.

$($Hint: use your personal but rational judgement to determine possible Key Performance Index $($KPI$)$ of this company before performance the BSC analysis$).$