Question: Question 3 8 Achieving superior responsiveness to customers through improving quality and efficiency: often requires a change in organizational culture. makes employees' jobs less demanding.

Question 38
Achieving superior responsiveness to customers through improving quality and efficiency:
often requires a change in organizational culture.
makes employees' jobs less demanding.
can usually be accomplished within one year.
is easy for managers, but hard on employees.
is a panacea for industrial ills.
Question 38 Achieving superior responsiveness to customers through improving quality and

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