Question $39$

$2$ points

Vickie feels neglected as her close friend Charlotte is increasingly spending time at her work. She calls Charlotte to talk about the situation. Charlotte values the relationship, but is working on a report due in the coming days. Relational listening is most likely with which of the following options?

a$.$ Charlotte should list all the reasons she's too busy to talk about Vickie's feelings. A real friend will understand.

b$.$ Charlotte should let Vickie vent while she finishes going over the report.

c$.$ The friendship is more important than work, so Charlotte should give Vickie her undivided attention.

d$.$ Charlotte should explain that she cannot give Vickie her full focus at that moment and ask if they can arrange to talk later.