Question: QUESTION 3 Asmah is an Information Technology (IT) Executive in Megah Jaya Holdings. She is known as an IT expert in her company for her

QUESTION 3 Asmah is an Information Technology

QUESTION 3 Asmah is an Information Technology (IT) Executive in Megah Jaya Holdings. She is known as an IT expert in her company for her well-versed intelligence in software, database, networking and other IT things. She is always being referred by many staff whenever they are dealing with IT problem in the office. However, she doesn't want to share her IT knowledge to any staff. This situation has been issued by some staff to their IT Manager, Encik Sukri. Encik Sukri has responded that this conflict is normal and asked his staff to accept Asmah's attitudes and work well with her. The staff are unhappy with the consideration and cooperation given by Encik Sukri as he defended Asmah's attitudes. They also blame Encik Sukri for losing one mega project last month in which the company has appointed him as the project leader. The staff have not managed to meet the mega project's deadline because Encik Sukri did not give proper guidance and deadlines. He liked to quickly assign tasks and expected his staff to complete them without supervision. He also did the entire project by himself and not delegate tasks to his staff. a) If you are in a position of Encik Sukri, describe THREE (3) strategies to resolve the conflicts between Asmah and her co-workers. (6 marks) b) State THREE (3) reasons why Encik Sukri is reluctant to delegate tasks to his staff. (6 marks)

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