QUESTION 3 Below is a balanced Scorecard for a construction company: BALANCED SCORECARD (C) material. Copyrighted not to be posted on Chegg or shared on the internet Area What To Do Tracking Profitability Net income Profitability Revence Financial More customers Increase in customers Improve cost contament Labour hours used on jobs () Time from fost phone call to arrival on site (of minutes) Internal Process improve employee training Hours of training mprove employee engagement Weekly meetings Improve cycle time Organizational Leaming & Growth (C) material. Copyrighted not to be posted on Chegg or shared on the internet Training? Custom Hoy customers Repeat customers on Indicate several areas (in each perspective) how this balanced Scorecard can be revised/corrected. BALANCED SCORECARD (C) material. Copyrighted not to be posted on Chegg or shared on the internet Area What To Do Tracking Profitability Net income Profitability Revenue Financial More customers Increase in customers (4) Improve cost containment Labour hours used on jobs (#) Improve response time Time from first phone call to arrival on site (wo minutes) Internal Process Improve employee training Hours of training (3) Improve omployee engagement Weekly meetings Improve cycle time Organizational Leaming & Growth (C) material. Copyrighted not to be posted Training? tomor Happy custom Repeat customers (1) Indicate several areas in each perspective) how this balanced scor QUESTION 3 Below is a balanced Scorecard for a construction company: BALANCED SCORECARD (C) material. Copyrighted not to be posted on Chegg or shared on the internet Area What To Do Tracking Profitability Net income Profitability Revence Financial More customers Increase in customers Improve cost contament Labour hours used on jobs () Time from fost phone call to arrival on site (of minutes) Internal Process improve employee training Hours of training mprove employee engagement Weekly meetings Improve cycle time Organizational Leaming & Growth (C) material. Copyrighted not to be posted on Chegg or shared on the internet Training? Custom Hoy customers Repeat customers on Indicate several areas (in each perspective) how this balanced Scorecard can be revised/corrected. BALANCED SCORECARD (C) material. Copyrighted not to be posted on Chegg or shared on the internet Area What To Do Tracking Profitability Net income Profitability Revenue Financial More customers Increase in customers (4) Improve cost containment Labour hours used on jobs (#) Improve response time Time from first phone call to arrival on site (wo minutes) Internal Process Improve employee training Hours of training (3) Improve omployee engagement Weekly meetings Improve cycle time Organizational Leaming & Growth (C) material. Copyrighted not to be posted Training? tomor Happy custom Repeat customers (1) Indicate several areas in each perspective) how this balanced scor