QUESTION 3 Below is a balanced Scorecard for a construction company: Area BALANCED SCORECARD (C) material. Copyrighted not to be posted on Chege or shared on the internet What To Do Tracking Profitability Net income Profitability Revenue Financial More customers Increase in customers (W) Improve cost containment Labour hours used on jobs () Improve response time Time from fost phone call to arrival on site (w of minutes) Internal Process Improve employee training Improve employee engagement Improve cycle time Hours of trang Weekly meetings Organizational Leaming & Growth (C) material. Copyrighted not to be posted on Chege or shared on the internet Training? Customer Happy customers Repeat customers on Indicate several areas (in each perspective) how this balanced Scorecard can be revised/correcte QUESTION 3 Below is a balanced Scorecard for a construction company: Area BALANCED SCORECARD (C) material. Copyrighted not to be posted on Chege or shared on the internet What To Do Tracking Profitability Net income Profitability Revenue Financial More customers Increase in customers (W) Improve cost containment Labour hours used on jobs () Improve response time Time from fost phone call to arrival on site (w of minutes) Internal Process Improve employee training Improve employee engagement Improve cycle time Hours of trang Weekly meetings Organizational Leaming & Growth (C) material. Copyrighted not to be posted on Chege or shared on the internet Training? Customer Happy customers Repeat customers on Indicate several areas (in each perspective) how this balanced Scorecard can be revised/correcte