QUESTION 3 - Case Study Ravibakes Bakery operates a sales system for a reasonably sized supplier of "homemade" cupcakes. The cupcakes are sold directly to customers (for parties or gifts etc) and are also supplied in bulk to local shops and supervisors. Raxibakes Bakery currently provides an online catalogue of cupcake recipes and designs and also publish a printed catalogue. A customer will place their order by telephone or email. The orders are transferred to a multipart (3 part) order form. One copy of the order is passed to the kitchen. The orders are placed in order of date to be delivered and the kitchen prepares a job list to make the cakes. When the cakes are completed they are passed for packing. A delivery note is prepared and one part is attached to a second copy of the order. The other part of the delivery note is sent with the cakes to the customer. The final copies of the orders are filed in customer order. At the end of each month these are used is used to prepare invoices for clients. When payment is received this is recorded in the client accounts and a receipt is sent to the client. Ravibakes Bakery has lost a significant amount of money owing to poor payment by several clients and wants to improve the cash flow of the business. Required 1. Prepare a data flow diagram that summarizes the system described in the case above. (15marks) 2. Discuss the extent to which you feel an "off the shelf" Computerized accounting system will assist Raxibakes Bakery in managing the ordering of goods and raising invoices. (15marks) 3. Discuss the importance of carefully checking and monitoring customers in a system such as that described and suggest ways that Raxibakes Bakery could improve his performance. (20marks)