Question 3: Define at least 10 Key Performance Measures and Annual Targets to be considered as part of Ahlia University strategic plan considering the external environmental situation. (refer to table 1 page 3) (C3, B1) (10 Marks) The university approved its strategic plan with 15 strategic objectives, all the strategic objectives are aligned with HEC and BQA standards. There are specific objectives related to programme reviews for assurance of sustainable and up to date programmes delivered that are justifiable in terms of programme needs, this practice is sync with Albalooshi (2013) pervious argument. The objectives are a compulsory for academic colleges to be part of their annual operational plans and supported by programme review and planning procedures that will be explained in section 4.

Table 1

Strategic Objective	Strategic KPI	Annual, Target
Strategic Objective 5 Create an exceptional learning environment characterized by high quality academic and cocurricular programmes, excellent and innovative teaching, to prepare students for success in the global labour market and to contribute to the prosperity of society	Optimal usage of virtual learning environment	10% incremental use per year
	Student Retention	90% of admitted students
	Throughput rates i.e. completion rates of undergraduates in four years of full-time study	80%
	Throughput rates i.e. completion rates of postgraduates in minimum time of study	75%
	Graduated students in employment (Employability)	80% in the duration of two years
Strategic Objective 14 Enhance the management of quality assurance across the university	Programmes evaluated internally	5 programmes per year
	Programmes evaluated externally with successful outcome	5 programmes per year
	Benchmarking of programmes	3 programmes per year