Question 3 (Marks: 20) Q.3.1 (10) A content approach to motivation tries to determine the things that actually motivate people to do their jobs. Different content approaches to motivation includes, Maslow's hierarchy of needs, Alderfer's ERG theory, Hertberg's two- factor theory and McClelland's learnt-needs theory. Discuss, with examples, Herzberg's two-factor theory and job enrichment. The Independent Institute of Education (Pty) Ltd 2021 Page 4 of 5 20:21 2021 Q.3.2 Mpho is an avid seamstress and want to sew and sell high quality, reusable, (10) designer face masks during the current Covid-19 pandemic. She will design and sew the masks herself and use her automatic embroidery machine to put her logo on each mask sold. With the help of her son, deliveries will be made all over Gauteng within 3 days of placing the order. Every mask will have a unique three- layer design with adjustable straps to ensure comfort and fit. Mpho's only expense is the material needed to sew the masks and delivery costs. At this stage, Mpho's target market is limited to Gauteng. Draw a diagram to illustrate the transformation process of Mpho's new business. Be sure to include all relevant elements, headings and arrows to indicate the flow of products/services