Question 3 Not yet As a trainer, how can you deal with employees who don't want to be trained despite being informed in advance of the course and how it relates to the business? answered Marked out of 1 P Flag question O a in a friendly but assertive way tell the employees why the training is important and how it will help them O b. have trainees draw pictures of how the person next to them feels about attending the training Oc let them vent their frustrations and have trainees describe what they should be doing if they were not in the training program Od take charge of the situation immediately, communicate your credentials O e All of the above are applicable Question 4 Reaction outcomes are often called: Not yet answered Marked out of 1 P Flag question O a behavioral evaluation O b. nominal evaluation Oc reflective evaluation O d. class or instructor evaluation