Question: Question 3 Study the scenario and answer the questions that follow: Hammies Take-Away Imagine you are the owner of Hammies, a take-away food store that

Question 3 Study the scenario and answer the
Question 3 Study the scenario and answer the
Question 3 Study the scenario and answer the questions that follow: Hammies Take-Away Imagine you are the owner of Hammies, a take-away food store that sells a variety of tasty hamburger combo meals. Your take-away store is in a busy shopping centre and many people visit the shopping centre and buy hamburger combos from your store every day. Since COVID-19 occurred, Hammies also does deliveries in response to online orders. You have three employees working shifts in the store. Your philosophy of lean management and commitment to serving quality meals are the key reasons for your success. 3.1 Create the supply chain of Hammies and explain the role of each supply chain member by referring to the flow of money, information, products, and services. (10 Marks) 3.2.3 Over the past 6 months 2,300 deliveries were made to your business. Of those deliveries, the following information with regard to service levels was collected: 350 deliveries were late. 220 deliveries were incomplete. 150 deliveries were damaged. 750 deliveries were incorrectly billed. You want to use the perfect order" calculation to track the logistics quality of deliveries. Calculate the percentage of perfect orders over the last 6 months and motivate how satisfied you are with the level of perfect orders. (4 Marks) 3.3 As part of the lean management philosophy, you have also decided to focus on waste management in your business. Explain five possible sources of waste in the supply chain of Hammies and provide an example of each. (10 Marks)

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