Question 3

Total Marks: 25 Marks

You return to your office after the meeting with the Technical Development sub-group and start working through your emails again. Your next email is from the EdMI Marketing Manager. The key part of this email reads as follows: One of the school principals we are working with has asked how they can submit a Change Request for the EduStream client application Graphic User Interface (GUI) and how this would be processed by EdMI. Can you please answer this for them by explaining our Change Management system. This school principal particularly wants to know the practical implications of this process for managing their proposed Change. Please explain this simply and clearly. Relatively short dot points will be fine, as long as the principal will be able to understand the approach.

1. Please Define and Explain the key steps in the Change Management system, by broadly outlining the tasks undertaken during each step. Additionally, for each step, explain how they flow into the next step and why each step is important.

Maximum marks allocated for Question 3.i).	[10 Marks]

2. Please provide a practical explanation of how the Change proposal initiated by the school principal would be handled within EdMI. To achieve this objective, Apply the model discussed in Part 1 of this question, to illustrate the practical steps that would be taken. Separate the discussion into the same headings that you utilised above. Additionally, think about this in terms of where we are in the project implementation (see Figure 1) and how you would implement the change as a part of our Agile development processes.

Maximum marks allocated for Question 3.ii).	[15 Marks]

WS1 - Management WS2- Client Software WS3-Pilot 1 (Perth) WS4-Pilot 2 (Sydney) WS5 - Pilot 3 (Melbourne) WS6 - Service Desk - WS7 - Level 2/3 Support Board Submission Formalart Contractors EST Process & Less Management (Legals, dministration, Documentation, Finances, Meetings, Reports) FinalisTech Des Sus Test GOUR Complete AT Preliminary Developments Des Prototype/Test Deutlopet Desweet AT Final Tech Svatest GoComplete AT Pre mnary Develoonent Design Des Protest/Test Develo - Procure & Test AT Sys Test IL Gove Complete AT 1 Het SW Full Market Systes Go Goening FARINAT Service Desk Contract signature GO Dave STW De ver 50 GO UN MOGELE VIC Transition to Deathewedge sata Operations Durace Contract sure Beta 1 Go Uve Beta 2 Gouve Beto 3 Gove ved Transition to Operations Med alt for testing Corvet med de buiten Transition to Operation WS8-Datacentres Transition to Operations WS9 - Procure/Prep Media WS10 - Training WS11 - Marketing WS12 - Closure Commence Mag Desting De products & Sekt Pro Lapan productes Transition to Operations Pormal Pilo 1404 Close This is when the EVM is being conducted MAR APR MAY JUN JUL AUG SEP OCT 2022 2022 2022 2022 2022 2022 2022 2022 JAN 2022 FEB 2022 NOV 2022 DEC 2022 JAN 2023 FEB 2023 MAR 2023 APR 2023 COLOUR KEY Management Design (Prototype A/R) Development & testing A/R Procure & Testing A/R System Testing Acceptance Testing General Activities Set to Work Figure 1: EduStream Project Timeline - Overview