Question 3

Total Marks: 25 Marks

You return to your office after the meeting with the Technical Development sub-group and start working through your emails again. Your next email is from the EdMI Marketing Manager. The key part of this email reads as follows: One of the school principals we are working with has asked how they can submit a Change Request for the EduStream client application Graphic User Interface (GUI) and how this would be processed by EdMI. Can you please answer this for them by explaining our Change Management system. This school principal particularly wants to know the practical implications of this process for managing their proposed Change. Please explain this simply and clearly. Relatively short dot points will be fine, as long as the principal will be able to understand the approach.

1. Please Define and Explain the key steps in the Change Management system, by broadly outlining the tasks undertaken during each step. Additionally, for each step, explain how they flow into the next step and why each step is important.

Maximum marks allocated for Question 3.i).	[10 Marks]

2. Please provide a practical explanation of how the Change proposal initiated by the school principal would be handled within EdMI. To achieve this objective, Apply the model discussed in Part 1 of this question, to illustrate the practical steps that would be taken. Separate the discussion into the same headings that you utilised above. Additionally, think about this in terms of where we are in the project implementation (see Figure 1) and how you would implement the change as a part of our Agile development processes.

Maximum marks allocated for Question 3.ii).	[15 Marks]