Question: Question 3 ( U . 6 points ) What is the purpose of goodwill letters in business communication? Handling customer complaints and adjustments Conveying routine

Question 3(U.6 points)
What is the purpose of goodwill letters in business communication?
Handling customer complaints and adjustments
Conveying routine requests and replies
Persuading customers to buy products
Building good rapport with external stakeholders
 Question 3(U.6 points) What is the purpose of goodwill letters in

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