Question $3.$ Using the information from the case study to answer the following questions:

Hong Kong Disneyland: Human resource programs to Motivate Employees

Providing a magical experience for every guest $($customer$),$ Disney, with all its hotels and parks, is a global leader in the theme$-$park and service industry. The company's performance depends on a motivated workforce. The HR Training plays a pivotal role in keeping cast $($staff$)$ members motivated.

In $2005,$ Hong Kong Disneyland $($HKDL$)$ opened its doors to the public. Since then, the theme park has served $46$ million guests from around the world. In $2013,$ it saw a $10$ percent increase in visitors, with a record$-$high attendance of $7\mathrm{.}4$ million visitors.

Representing about $30$ different nationalities, the resort employs workforce of more than $8,000$ full$-$time and part$-$time employees at the theme park and its two hotels during the most popular summer period. Most of the resort's staff are under $25$ years old. The magic begins with the recruitment of employees who are friendly, innovative, responsible, and are passionate about Disney stories. Disney manage$-$ ment understands what is important to cast members or what excites them in HKDL$.$ Therefore, HKDL address the value proposition of young talents through comprehen$-$ sive training programs, transparent career paths and opportunities, recognition and engagement, and by providing a fun environment. Cast members learn Disney culture in a number of ways such as training