QUESTION 31

1. By completing the courses needed to obtain a college major in accounting, marketing, or some other field, a student can go a long way toward acquiring the _________ skills managers need to rise through the ranks of their area of specialization.

   		technical
   		secondary
   		autocratic
   		human relations

2.5 points

QUESTION 32

1. The three major types of corporate mergers are known as:

   		explicit, implicit, and intrinsic.
   		vertical, horizontal, and conglomerate.
   		economic, geographic, and financial.
   		flexible, differentiated, and conditional.

2.5 points

QUESTION 33

1. IBM recently went through a major reorganization that included firing more than 10,000 people. One result of this change means it is likely that IBM responded to the challenge of a rapidly changing marketplace by:

   		flattening their organization and empowering their employees, allowing them to get closer to the customer.
   		centralizing their decision making to better control their total quality management program.
   		increasing the size of their traditional departments to handle 24/7 operations.
   		acquiring additional firms.

2.5 points

QUESTION 34

1. _________ blends Japanese and American management practices into a hybrid approach which calls for long-term employment, collective decision making, and individual responsibility for the outcome of decisions.

   		Theory Y
   		Theory X
   		Theory Z
   		Theory A

2.5 points

QUESTION 35

1. Ramon works at Chicago Medical Instruments. His job was recently redefined so that he now has more flexibility in the hours he works and more say in the procedures used on the job. This suggests that Chicago Medical Instruments is trying to change Ramon's job so that it has more:

   		task significance.
   		task identity.
   		feedback.
   		autonomy.