Question: Question 32: IT operations are broken up into the various teams that each has specific skills sets and capabilities. Each IT operations team is capable

Question 32: IT operations are broken up into the

Question 32: IT operations are broken up into the various teams that each has specific skills sets and capabilities. Each IT operations team is capable of performing a certain amount of work in a given timeframe (units/hour). The management is concerns about the presence of bottleneck department that caus delay in the work flow thus affecting the overall efficiencies and ability to complete end-user requests auses sooner. Start Work in Queue Work in Queue Work in Queue Operations Team 4 40 u/hr 90 u/hr Operations Team 1 80 U/HT Operations Team 2 90 U/HT Operations Team 3 Work in Queue Operations Team 5 60 u/hr Completed Modified Source: https://blogs.vmware.com/accelerate 2015/11 kanban-it-operations.html a. b. C. Which operations team is the bottleneck department for the IT operations? What is the bottleneck time for the IT operations? What is the throughput time for the IT operations? If the firm operates 8 hours per day, 22 days per month, what is the monthly capacity of the IT operations? [Total 2+2+3+3= 10 marks] d

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