QUESTION 33 Suppose a manager is evaluating his employees for the year-end performance appraisal. He is using a 5-point scale to assess them on traits such as friendliness and effort. Which appraisal method is he likely using?

a. Simple ranking method b. Alternate ranking method c. BARS d. Forced distribution method e. Graphic rating scale

QUESTION 34 Personal factors that tend lead to increased stress levels are:

a. Those with a low tolerance for ambiguity b. Type B personalities c. those with higher self esteem d. only a. and c. e. only b. and c.

QUESTION 35 Job evaluation is most closely associated with:

a. labour relations. b. compensation c. performance appraisals d. recruitment and selection. e. training and development. 1 points

QUESTION 36 Negotiations between a union and an employer to arrive at a mutually acceptable contract is known as (a):

a. collective bargaining b. collective agreement c. collective management d. collective unionizing e. collective negotiating

QUESTION 37 While __________ questions ask candidates to describe how they did react in a real situation in their previous work experience, _______ questions ask interviewees to describe how they would react in a hypothetical scenario,

. a. structured ; unstructured b. situational ; behavioural c. structured ; situational d. unstructured ; structured e. behavioural ; situational

QUESTION 38 Certain occupations such as police and fire-fighter are not allowed to strike because they have been classified as:

a. an industrial union b. an essential service c. a craft union d. non-union e. public sector employees

QUESTION 39 Which of the following is not an employee responsibility related to safety?

a. comply with all applicable acts and regulations. b. report hazardous conditions or defective equipment. c. follow all employer safety and health rules and regulations. d. exercise personal choice or discretion in the use of protective equipment. e. all of the above are employee responsibilities related to safety