QUESTION 36 What is a conversion ratio? The average number of rental apartments in a market that are converted into condominium space over a given period The number of prospects who visit a site compared to the number of signed leases The rate of turnover of rental apartments in a market over a given period The average period of time that a rental space remains vacant before a new tenant is found QUESTION 37 Which of the following is most effective in attracting prospects for a single apartment for rent? Radio and television advertising Classified advertising in the local newspaper A locator service Word of mouth QUESTION 38 In order to maintain the same volume of business, the executive manager should devote a substantial portion of his or her time to acquiring new accounts. True False QUESTION 39 A job description lists the duties and responsibilities of a position and the skills and experience that qualify an individual to fill it. True False QUESTION 40 An employee who is otherwise capable and dedicated comes to work 10 minutes late nearly every day. What is the best course of action for the supervisor to take? Terminate the employee Confront the employee the next time he or she comes in Late Meet with the employee in private, calling attention to company policy and asking for a commitment to correct the behavior the problem persists, a written memo to the personnel fille may be the next step Overlook the tardiness because of the employee's dedication and the quality of his or her work QUESTION 41 Deferred maintenance is: Maintenance that can and should-be put off indefinitely Rarely present except in poorly managed properties Ordinary maintenance of a building that is not performed at the time a problem is detected Maintenance that is regularly addressed according to schedule QUESTION 42 When an employee is to be terminated the meeting with the employee should include a third party, preferably a member of management, because assures the employee will get a fair hearing True False QUESTION 43 once tenants rarely notice th e nce management has on the appeal of a property and the efficiency of services Fase