Question 39 (3 points) is In organizations where performance is deteriorating rapidly, MOST LIKELY to be used in order to turn things around. Ojob enrichment restructuring sensitivity training total quality management quality circles Question 40 (3 points) Which of the following is TRUE? It is difficult to assess the impact of change using the "action research" process because such change happens in a relatively short period of time. Most people enjoy "sensitivity training" because it is designed to be a light- hearted way to get people to be honest about their work experiences. Organizations that often change are the ones most likely to require "top-down restructuring" According to Lewin's model,"refreezing" the organization in a new desired state is required so that its members do not revert to previous work attitudes and role behaviors "Bargaining and negotiation" typically cause resistance to change rather than reducing resistance to change