Question 39: Which manager is responsible for the management tasks relating to purchasing of materials and distribution of goods. a. Logistics b. Human resources c. Operations d. Administrative Question 40: Who is responsible for the vision, mission and value statement of the organization: a. Top management b. Middle management c. First-level management d. Non-managerial employee III Question 37: Developing lasting customer relationships is part of: a. The mission statement b. Operational goals c. The vision statement d. Tactical goals Question 38: To transform society and build stakeholder trust is set by: a. Middle management b. First-level management c. Lower-level management d. Top-level management Question 34: When the marketing manager tells the purchasing manager what she could do to improve relations with a particular supplier, it is an example of: a. Functional authority b. Staff authority c. Line Authority d. Line and staff authority Question 35: Which of the following are not meaningful objectives? a. To increase market share in the next two years b. To improve the labor turnover by 15% p.a c. To reduce the reject rate by 3.5% p.a d. All the above Question 32: Which category form part of the management task of organizing? a. Drawing up a training manual for new employees b. Determining the standards of performance for existing jobs c. Separating existing tasks d. Designing a proposed organizational structure Question 33: The trend towards the degree of specialization in modern enterprises is the result of: a. Increasingly more specialization in technology b. Increasingly more people employed in enterprises c. Increasingly more differences in 1 "1" Question 29: An organization's hierarchy of reporting relationships refer to: a. Chain of command b. Span of control c. Unity of command d. Matrix control Question 30: The legal and formal right to give orders and take decisions is known as: a. Power b. Authority c. Authority and responsibility d. Responsibility Question 31: When a manager has a wide span of control, this is known as: a. Vertical appearance b. Upright appearance c. Perpendicular appearance d. Flattened appearance Question 27: In the line organizational structure every subordinate: a. Has someone reporting to him/her b. Has one immediate line- manager/supervisor c. Is empowered to make decisions on their own d. Operates in one functional area of the business Question 28: Identify the seven types of organizational structures: a. Hierarchal, formative, project, matrix, central, line, organizational b. Line, Line and staff, functional, = deviational, project, matrix, team c. Normative, centralized, line, functional, de-centralized, neutral, matrix