Question: Question 4 (0.15 points) Miller Heimen's Superb Communication Process describes three phases that provide a useful framework for understanding the flow that most sale calls

Question 4 (0.15 points) Miller Heimen's Superb Communication Process describes three phases that provide a useful framework for understanding the flow that most sale calls or meetings will take. They are: O Getting information, giving information and gaining commitment. O Giving information, gaining commitment and delivery of product/service Questioning, making a sales presentation, getting commitment Open-ended questioning, sales presentation, close-ended questioning O None of the above

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