Question: Question 4 1 p t s Any direct interface between customers and a company - whether it is online, in - person, or over the

Question 4
1pts
Any direct interface between customers and a company-whether it is online, in-person, or over the phone-is called a(n)
touchpoint
customer target
analytic
share of customer
customization
Question 5
1 pts
Question 4 1pts Any direct interface between customers and a company-whether

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