Question $4$

$1$ pts

Select the most appropriate statement:

a$.$ Procurement, a division of a company's supply chain, encompasses the transportation of finished products to end customers.

b$.$ According to the Service Process Graph $($Matrix$),$ a public high school must be categorized as Professional Services.

c$.$ In the Service Process Graph $($Matrix$),$ the degree of labor intensity indicates the ratio of labor cost to capital cost.

d$.$ High Schools would fall under the Professional Services category in the Service Process Graph $($Matrix$).$

e$.$ In the Service Process Graph $($Matrix$),$ Volume represents the number of new business orders generated from new customers in the previous month.

Question $5$

$2$ pts