Question: Question 4 (10 marks) Identify the components and describe how the House of Quality works, with illustration. Question 5 (10 marks) In the context of

Question 4 (10 marks) Identify the components and describe how the House of Quality works, with illustration. Question 5 (10 marks) In the context of statistical control process, (a) what is the purpose of constructing an R-chart, a p- chart, and a c-chart, respectively? (b) What unusual behaviors should operation managers be aware of in the plot of the control charts

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