Question: Question 4 2 2 pts Negative feedback from customers that has the potential to reach countless others online can immediately influence sales, and it can

Question

42

2

pts

Negative feedback from customers that has the potential to reach countless others online can immediately influence sales, and it can also enhance or damage the organization's reputation in the long term. This relates to which force for change?

customers demographic characteristics

customer and market changes

social and political pressures

management changes

Question 42 2 pts Negative feedback from customers that has the

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